Business is more than simply performing a paid service or selling something to someone. Anyone can do that. Real business is developing a relationship with your clients/customers so that they keep coming back. It is leading your employees so that you can get the most out of them but also give them what they need to be successful in their own careers. It is having a positive impact upon the community to which you belong. Perhaps you think this idealistic, but that is what I believe and what I promote and I will strive to promote these concepts here.

On weekly to-do lists

Several years ago one of my bosses asked me to send him a planning email each Friday. The email would contain: a list of all accomplishments over the past week a list of outstanding pieces of work a list of all work to be attempted in the subsequent week. To begin with, I hated it with a passion. After all, I had always managed to fulfill my commitments without doing such